I billed over $7.5 million in just under 2 years with an SME utility contractor in Minnesota. When the main billing employee left the company, I was asked to step in and fulfill the billing and invoicing duties to which I gladly accepted. The role of billing included ensuring the correct parts and labor services were included in the various jobs for future load costing purposes, as well as to ensure accurate billing quantities. The role also ensured the proper prices were utilized. I also oversaw changes in the billing quality and verification processes to minimize and/or eliminate billing errors.
There were jobs that had over 100,000 parts/items used in them and the accounting had to be accurate for billing and inventory purposes. Communication with customers was a daily activity as well as maintaining and reference customer requirements and specifications. I had to utilize customer credits for special scenarios in which both parties purchased from each other, or when companies were trying to utilize recapitalization for tax advantage purposes. Learning the billing processes in an old COBOL computer system helped me with my ERP adoption project in which the company was creating a new billing and invoicing system inside of Microsoft Dynamics Navision. I had to use in-depth and complex accounting and billing ERP systems. Work-in-progress (WIP) and completed work accounting also had to occur for billing to be properly processed over the years and for reports that were sent to the executive team and the controller. I also created weekly and monthly income reports for the C-suite.